*** First of all, I MUST state that I do not like to bad mouth people and never do it in my blog. My blog is supposed to be a fun and happy one about my collection experiences and my perspectives about it.
But the ending of HD magazine just brought back my bad memories with them and I just wanted to tell the truth from my perspective and experiences with them. Please also read the comments section too! ***
There have been discussions and talks about the termination of Haute Doll Magazine in doll boards lately. I received their official e-mail announcement this evening to confirm this issue. The problem is there are some people who have just renewed their subscription or have just started with them in order to buy their exclusive dolls!
I liked this magazines and had subscribed for 4 years in total, but during the last subscription, I had a bad experience with them. First of all, the magazines never arrived on time. I could only receive the magazine when the next issue is almost out! I would not be able to read any new information or any HD exclusive doll previews at all.
My Bad Bad Experiences with HD:
Firstly: I bought Sybarite exclusive from them. After the doll arrived, I found that I was like over charged like US30 (forgot exact amount) on postage. I wrote to them about it and they said it was the custom duty that they had to paid from China to USA! I was totally stunned! Why would I need to pay for that? What if the dolls had to rerouted from other ports, do I need to cover all their costs and duties as well? Do I need to pay for any strength that you ever used or even their toilet paper at the office?
Secondly: I know that I am not the only overseas subscribers having problem with them. Actually, the last 3 issues of my subscription never came. When I wrote to them about my case, they gave me cold shoulders. They only sent me ONE copy after they had collected the past issues back from the stalls. Then, the next issue did not come also, I wrote again and they just said “seems your address has problem!” and never take my case seriously or look into the case at all. My mailing address is the same as before and never changed. Instead HD suggested me to pay more to upgrade the mailing. What the heck! I have already paid double for overseas mailing, which always arrived like 2 months after it is published. So, doubtlessly, I did not renew my subscription, and THANKS GOD FOR THAT!!!!
Below is the official announcement from Haute Doll Magazine:
Dear Valued Partner:
We wanted you to be among the first to know that after many wonderful years of publishing Haute Doll, we have decided to turn the publication over to Madavor Media/Doll Reader. Our last issue will be July/August, 2010. We have decided to retire and go on to new adventures.
We know that Doll Reader will provide a great home for Haute Doll and will continue publishing Haute Doll within the pages of Doll Reader as a special supplement. Doll Reader has a strong reputation and following within the world of dolls and has the largest circulation of any doll publication. Their editorial content is written by world-renowned experts, and they keep the doll enthusiast up-to-date with the latest happenings.
The first issue will be included in the October issue of Doll Reader. Madavor is committed to serving all current subscribers and will provide you with additional audience of passionate, enthusiastic and loyal
doll subscribers within their Doll Reader to expand your reach.
Madavor Media publishes other titles and manages trade shows including IDEX – the premiere trade show for dolls, bears and other fine gifts. These publications and shows are No. 1 in their respective fields in the collectible, sports, music and enthusiast markets. Through its print and digital magazines, trade shows, Web sites, e-mail newsletters and other partnerships across the publishing industry, Madavor offers unique ways to communicate with passionate consumers who are eager to learn more about products and events that support their interests.
We thank you for your support of Haute Doll over the years and have enjoyed working with you. We are excited that through Doll Reader, Haute Doll will be able to continue to provide excellent content and
beautiful photos of the most fashionable dolls in the industry.
If you have any questions about your subscription, please contact Madavor Media’s subscription department at 1-800-437-5828 or 617-706-9110.
Marlene Mura and Karen Caviale
Publishers, Haute Doll